MKAdvantage, Inc. CAPABILITIES STATEMENT
MKA’s mission is to deliver the highest possible business value for the money to our customers, the most desirable work opportunity for our employees, and the most straightforward cooperative relationship to our partners; while rewarding leadership that provides stability, creativity, and growth. Our deliverables leverage our core strengths of ITSM domain expertise around best practices, platforms and business application. We seek to grow our Vision, our Deliverables and our Company in concert with the growing requirements and challenges that our customers face and the market demands.
MKAdvantage, Inc.
MKAdvantage, founded in Chicago, IL in 2006 focuses on enabling Service Providers, Managed Service Providers and Enterprises gain maximum advantage from their ITSM/ITIL related investments in support of serving their custoners and delivering on their corporate missions. MKAdvanatge is a privately held, 100% US Army Veteran owned business with a powerful ethos of investment optimization and customer satisfaction.
Services and Solutions (back to top)
ITSM Assessments
ITSM Architecture and Vendor Selection
ITSM Implementation Fixed Price, with ITSM Assessment
ITSM Implementation Time and Material
ITSM Staff Augmentation
ITSM Automation and Runbook Creation
Availability monitoring
Capacity planning and monitoring
Server, Network and Application KPI monitoring
Configuration Monitoring and Management
Alarm/Event/Incident Management
Third party tool integration with ITSM systems
MKAdvantage CloudScope℠
MKAdvantage Platform Rationalization Project℠
MKAdvantage Lighthouse for SLA's℠
MKAdvantage Robot DCA℠
MKAdvantage Visual Portfolio℠
Expertise (back to top)
IBM Netcool Tivoli
Omnibus Probes and Gateways
Impact
ITM
Network Manager for IP (ITNM)
Business Service Manager (TBSM)
Webtop with Tivoli Information Portal (TIP)
IT Composite Application Manager (ITCAM)
Data Warehouse (TDW)
InfoVista (back to top)
VistaPortal
VistaCockpit
VistaMart
IVServer
VistaBridge
VistaInsight for Servers
VistaInsight for Networks
NerveCenter (back to top)
Monolith (back to top)
CoreITM
Event Manager
Metric Manager
Action Manager
Topology Manager
Dashboarding and Reporting
Science Logic (back to top)
EM7 G3 All-in-One
EM7 G3 Integration Server
General Presentation Layer Technologies (back to top)
LifeRay
XML/SWF Charts
Fusion Charts
Customers (sample) (back to top)
JP Morgan Chase
Wells Fargo
T-Systems
INS
Windstream
TDS
U.S.Cellular
Cbeyond
Savvis
Embarq/CenturyLink
Verizon Business
Aircell
Nationwide Insurance
Bell South